Frequently Asked Questions About Pricing

Is there a free trial?

Yes, risk free 7 day trials are available for all accounts. It only takes a minute to sign up. The accounts will automatically expire with no further obligation

Who are considered users?

Users have login accounts. Recipients of documents who do not have login privileges are not considered users.

How do I buy?

We accept credit cards and purchase orders if needed. Activate your free trial and you will receive an email providing you with contact information to arrange for purchasing your plan. For Enterprise services or for alternate service plans, please contact us to open an account.

How will I be billed?

Customers who prefer credit cards will be billed monthly in advance. Customers who make arrangements for purchase orders can arrange for monthly, quarterly, or annual billing. All subscriptions will be billed in advance.

Can I upgrade my service plan?

Yes, you can upgrade (or downgrade) your service plan at any time.

What if I decide to cancel?

You can cancel your subscription at any time. You will not be billed after that date. However, we cannot offer refunds (partial or full) after you have been charged for a new subscription cycle.

What is acceptable usage?

Pipeline eXchange can only be used for lawful purposes.

Pipeline eXchange does not allow:

• Anonymous/shared accounts
• Software pirating
• Music pirating
• Movie or DVD pirating
• Child pornography
• Storing any copyrighted information to which the customer does not hold the copyright or the license to the information
• Any type of free mass distribution
• Sending of unsolicited e-mail (spam)